Friday, July 6, 2012

Specialness: June 19, 2012


The whole point of blogging eluded me; it even seemed a little self-indulgent, but spending weeks jet-lagged and lonely in India changed all that. Now I get it. It’s like being on a perpetual first date: it makes all my experiences seem fascinating; my observations appear witty and insightful. I am bathed in the illusion of specialness, and I like it, which can become a problem. Because that’s when you start calling too much, or find yourself acting moody and possessive, and then, finally, you get dumped like … I was by United Airlines.

For a couple of years we had something special. That was before the recession when I was doing a fair amount of business travel. For those two years I was a Premier Executive flyer. I got to sit in bulkhead or exit row seats, boarded through the red carpet line, and would get the occasional complimentary business class upgrade. All my tickets were stamped “PREMIER EXECUTIVE” in bold type. I was reluctant to throw them away.



Then the recession hit. Business slowed down, and my travel stopped. So did my Premier Executive status. For two years I was special. Then one day, through no fault of my own, I became a nobody. They say, “Better to have loved and lost, then never to have loved at all.” These people have obviously never been dumped from the Premier Executive program.  Overnight I was relegated to boarding group 7. Baggage handlers and homeless people were being called to board before me. By the time I’d get on the plane the overhead compartments would all be full, and I’d have to check my carry on. Then I would be seated so far back in the plane that they would run out of their crappy little bags of peanuts or pretzels before they got to me. It was humiliating.

But now that I commute to Asia every two or three weeks all that has changed; I’m back, Baby! With my last flight home from India I moved from Premier Silver to Premier Gold. I’m leaving for Shanghai this Saturday, and by the time I return there is a good chance I will be Platinum! And now I see that it’s less about the preferential seating or the upgrades, and more about feeling special. It’s embarrassing to admit how much I like that.

Yesterday, after I’d been home for about a week without working, I had to drive down to Santa Clara to do some training for Yahoo. That meant, once again, getting up at five in the morning, hitting the road by six, driving for an hour and half, training all day without snacks or a catered lunch (much less a butler), then driving home two hours in traffic. I’ve been doing that for twenty years without giving it a second thought. I love my work, and all that just came with the territory. But now I’ve seen a different territory, one where I’m incredibly special. Driving through San Francisco during rush hour – not so special.

In India the hotels were ten minutes from the training sites. So I could sleep until 7:30. Then I would go downstairs, and someone one would cook me a fabulous omelet to order while I feasted on home made banana bread and sipped watermelon juice. When I was done eating an attractive young woman would make sure that I had a wonderful breakfast experience. She would then walk me to the door where my chauffeured limo would drive me to work. I would then be picked up at five by someone whose joy in life seemed to be derived from making sure that I had had a very excellent day.

No wonder the 1% feels so terrified of Occupy. For the first time I can empathize with their plight. A lot of people have had it up to here with their “specialness,” and want to end it once and for all. But once you’ve developed a taste for it you’ll do almost anything to keep it going: even sitting on planes for twenty plus hours, disrobing repeatedly for pointless security lines, and schlepping endlessly through airports This Saturday I will do it all again. I can’t wait!  


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